Common Questions
Frequently Asked Questions
What payment methods do you accept?
We currently accept PayPal for all purchases.
How long does delivery take?
Orders arrive within 5–15 business days, depending on handling and transit time. Full details can be found in our Shipping Policy.
Do you accept returns?
Yes, returns are accepted within 30 days of delivery for items in new condition. See our Return & Refund Policy for details.
How do I start a return?
Email us at info@sirenalle.com to request approval and receive your return label.
Do you share my details with third parties?
We only share data with trusted providers necessary to complete your order. Full details are in our Privacy Policy.
How do I contact Sirenalle?
Email us at info@sirenalle.com or write to us at 6 Rock Rd, Bilston WV14 9HA, United Kingdom.
How can I track my order?
You’ll receive a tracking link by email once your order is dispatched. Please allow up to 24 hours for updates. Full details are in our Order Tracking.