Billing Terms and Conditions

Last updated: September 21, 2025

Accepted Payment Methods

Sirenalle currently accepts PayPal as a secure and convenient payment method. All customers are required to complete their purchases using this option at checkout. We may expand our accepted payment methods in the future, and any updates will be reflected on this page.

Currency for Transactions

All transactions on our website are processed in GBP (British Pounds Sterling). If your bank account or payment method uses a different currency, your financial institution may apply conversion rates or transaction fees, which are beyond our control.

Secure Payment

At Sirenalle, your payment security is our priority. All transactions are processed using SSL encryption technology, ensuring that your billing details remain fully protected during the checkout process. Your payment information is never stored on our servers, and all sensitive data is securely transmitted to our trusted payment provider.

Shipping Policy Overview

We strive to deliver your orders as quickly and reliably as possible. Orders placed before our daily cut-off time are processed on the same business day, with handling times ranging from one to five business days. Delivery is typically completed within four to ten business days once dispatched. For full details on our shipping practices, please review our Shipping Policy.

Return & Refund Policy Overview

We are committed to customer satisfaction. Returns and exchanges are accepted within 30 days of delivery for items in new condition. Refunds are processed within 14 days of receiving your return and issued to your original payment method. For more detailed information, please see our Return & Refund Policy.

Privacy Policy Overview

We value your privacy and are dedicated to safeguarding your personal information. Any billing and personal data collected during checkout is processed in accordance with our strict privacy practices. For a complete explanation of how we collect, use, and protect your information, please visit our Privacy Policy.

Google Merchant Center Compliance

Sirenalle fully complies with Google Merchant Center requirements, ensuring that all billing, checkout, and transaction processes are transparent, accurate, and customer-friendly. We clearly display our accepted payment methods, applicable currency, and store policies to provide a fair and reliable shopping experience.

Contact Us

If you have any questions regarding these Billing Terms and Conditions, or if you require assistance with your purchase, please contact us:

Store Name: Sirenalle
Email: info@sirenalle.com
Address: 6 Rock Rd, Bilston WV14 9HA, United Kingdom
Operating Hours: Monday to Friday, 10:00 AM – 6:00 PM (GMT+1)
Contact Form: Contact Page

We’d love to hear from you! Get in touch by email or via our contact form, and a member of our team will get back to you within 2 working days.